Red Sox offer ticket refunds, exchanges for games in April and May

BOSTON — The Boston Red Sox announced on Wednesday afternoon that they are offering refunds, credits or exchanges for tickets to games at Fenway Park from April 2 through May 28.

Those who had purchased tickets to games within that timeframe can exchange their tickets for a full refund, receive a credit to their account to be used during the 2020 or 2021 seasons, or exchange their tickets for a future game in the 2020 season.

As we continue to evaluate possibilities for the 2020 season, it’s important that we provide options to our ticket buyers for games scheduled in April and May. We appreciate how patient our fans have been as we worked through the implications of the pandemic on our schedule.

—  Sam Kennedy, Red Sox President and Chief Executive Operator


The team also gave options for season ticket holders who are missing out on the first month(s) of the season amid the COVID-19 pandemic. Season ticket holders can receive a full refund for games impacted by the pandemic or can receive a credit to be used for additional season tickets in 2020 or 2021.

Those who opt for the credit option will also receive a 10% bonus credit, which is based on ticket pricing.

>>>MORE: No players punished as MLB releases findings of Red Sox sign-stealing investigation