BOSTON — Starting Sunday, Delta Airlines will become the first U.S. global air carrier to offer free mobile messaging, providing more customers access to free messaging than any other carrier, the airline announced Wednesday.
Delta said the new, complimentary capability will allow customers to stay fully connected with those still on the ground and exchange real time messages in flight with friends, family members, colleagues and clients via iMessage, WhatsApp and Facebook Messenger.
"We know many of Delta's customers want or need to stay connected in the air and on the ground, which is why we're investing in an easy, free way to send and receive messages inflight through some of the most popular global platforms," said Tim Mapes, Delta's Senior Vice President and Chief Marketing Officer. "Coupled with our investments in seat-back screens, free entertainment and High-Speed Wi-Fi, free messaging is one more way customers can choose how to make the most of their time on Delta flights."
Delta said free messaging will be available on all Gogo-enabled Delta flights, including all aircraft with two or more cabins.
Customers will be able to access free messaging through Delta's Wi-Fi portal page, the airline said.
Free mobile messaging will be for text use only and doesn't support the transfer of photo or video files.
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