Zoom, the video conferencing service, reported outages on Monday morning and fixed the issues.
On Twitter, many documented their experience having trouble logging into the platform and joining meetings.
The company responded by saying it “received reports of users being unable to start and join Zoom Meetings and Webinars.”
We have received reports of users being unable to start and join Zoom Meetings and Webinars. We are currently investigating and will provide updates as we have them. We sincerely apologize for any inconvenience. Please follow https://t.co/aqz5nS7fZY.
— Zoom (@zoom_us) August 24, 2020
According to the company’s website, the company identified the issue and actively worked to fix it.
If you're having trouble connecting to Zoom, we have identified the issue and are working on a fix. Please follow https://t.co/aqz5nSoQRw for updates. We're so sorry about the inconvenience.
— Zoom (@zoom_us) August 24, 2020
The issue was resolved around 12:45 p.m. on Monday afternoon.
Everything should be working properly now! We are continuing to monitor the situation. Thank you all for your patience and our sincere apologies for disrupting your day.
— Zoom (@zoom_us) August 24, 2020
Many schools and businesses began depending on Zoom to conduct online learning and meetings during the COVID-19 pandemic.
UMass Amherst Information Technology is aware of an issue currently affecting access to Zoom on the web. We are investigating this issue. Please see Zoom's status page at https://t.co/o5muaaaVDm for more information.
— UMass Amherst IT (@UMassAmherstIT) August 24, 2020
>> The Digital Divide: Remote learning not possible for all families
>> Waiting lists exploding at MA virtual schools
Cox Media Group
/cloudfront-us-east-1.images.arcpublishing.com/cmg/7QOJU3BNCJERBNKJC5LWTBYFLU.png)
