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Citizens Bank, headquartered in Providence, Rhode Island, reported a technical issue Wednesday morning.
9:21 am: We’re currently experiencing a technical issue that’s preventing customers from accessing systems such as mobile and online banking. Tech teams are working to resolve as soon as possible. We regret any inconvenience resulting from this situation.
— Ask Citizens Bank (@AskCitizensBank) August 26, 2020
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Boston 25 News reached out to Citizens Bank for comment after the outage was reported.
We are currently experiencing a technical issue that is preventing customers from accessing certain applications. Our technology teams are actively engaged and are working towards a resolution. We regret any inconvenience this has caused our customers.
— Peter Lucht - Head of Media Relations, Citizens Bank
At 2:20 p.m. on Wednesday afternoon, Citizens Bank said service was restored.
2:20 pm: Mobile and online banking have been restored. We regret any inconvenience that resulted from this situation.
— Ask Citizens Bank (@AskCitizensBank) August 26, 2020
Cox Media Group
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