BOSTON — Timing was not on Encore Boston’s side on Friday night.
On one of the casino’s busiest nights of the week, a system outage caused slot machines across the casino to fail suddenly, leaving many players frustrated and out of money.
In a statement to Boston 25 News, an Encore spokesperson said they “experienced a brief system outage with [their] slot ticketing system in which [they] reverted to hand-paid jackpots,” adding that “the issue has been resolved” and all winners are getting paid.
Video from a woman at the casino shows some of the affected machines displaying an error message, while some players are still able to play at other slots.
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