Video shows open door on new Red Line subway car while train in motion

QUINCY, Mass. — The MBTA is investigating how a new Red Line subway car door remained open for several stops with passengers on board.

It happened Wednesday around 2:30 p.m. as the train traveled southbound toward North Quincy Station.

Passenger Melody Cunningham recorded the footage on board the train as it traveled with an open door for several stops.

She said she pressed the emergency button inside the new subway car three times before a worker tried to close the malfunctioning door.

An MBTA spokesperson told Boston 25 News that the passenger intercom was activated, and the Red Line operator was alerted.

According to the MBTA, the operator was eventually able to shut the open door as the train was stopped at North Quincy Station.

“This is completely crazy!,” said Red Line commuter Robin Herrick. “Seriously, what if someone fell out?”

Boston 25 News spoke with several regular T riders who said the video doesn’t appear to be a good sign about the new subway cars.

The China-based manufacturer has faced criticism over those new cars that have been appearing on the Red and Orange Line after several recent issues.

“It’s a trainwreck,” said Red Line commuter Kathy Hayes.

Hundreds of those new cars are set to replace older MBTA cars in the coming years.

The T board approved a $2.72 billion budget Thursday featuring 644 new safety jobs.

This is a developing story. Check back for updates as more information becomes available.

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