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First on Scene Podcast: First Contact

DEDHAM, Mass. — The first responders who show up when you need them most see unbelievable things on a daily basis, but there's someone else you speak to before they can get there.

Dispatchers are the first line of response in an emergency situation and Dawn Hierholcer could be one of the best.

The Brewster Ambulance dispatcher sat down with First on Scene host Blair Miller to tell us about a call where she played an important role in keeping a man alive. Her voice calmly guided the caller through the things he needed to do to get help.

Be sure and subscribe to First on Scene wherever you get your podcast. You can rate, review and subscribe. We will share valuable stories with lessons about what we can do to keep ourselves safe, help others in need and support the first responders headed for the next emergency.

You can listen now on iTune, Stitcher, Spotify, TuneIn or anywhere else you get your podcasts.

You can read stories about first responders at Boston25.com/FirstOnScene.