Some BTS fans hoping to take a special event train to Gillette Stadium are out of luck.
They say train tickets sold out in minutes and the MBTA ticket app crashed.
Now they’re asking the MBTA to add additional trains to the concerts.
The K-pop band is playing two shows at Gillette Stadium on August 5th and 6th.
The MBTA and commuter rail are running one special event train to Foxborough each night.
Round-trip tickets are $20 each.
The MBTA ran a successful program during the World Cup, operating 14 trains per match for $80.
One fan told Boston 25’s Kerry Kavanaugh he got on his mTicket app as soon as tickets went on sale Wednesday morning.
He showed how he was charged a couple of times but the tickets never came through.
He says he and his wife were looking for a safe and efficient way to get in and out of Foxborough.
“The moment I checked out, it showed me an error saying the ticket could not be purchased. So I tried multiple times. And each time it just wouldn’t go through,” Naik detailed
“If possible, please, please, please, I request them to contribute one more train if possible,” Naik pleaded.
Boston 25 has reached out to the MBTA and Keolis about the demand for the event train and whether they would add another.
We’ll let you know when we hear back.
This is a developing story. Check back for updates as more information becomes available.
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