QUINCY, Mass. (MyFoxBoston.com) -- All of the snow in Boston has caused issues top pile up, and from parking to plowing, Beantown is facing it's fair share of weather related problems. In fact, one mother went 3 days without any means of transportation, all while her car sat in a Quincy towing lot as she frantically called around trying to find it.
It turns out that a series of mix-ups and human error led to it getting lost in the system, but it was FOX25 who got to the bottom of things and the mother was reunited with her car Tuesday night.
About 72 hours after her car was towed, Monica Slocum finally has her Subaru back, car seat and all for her 3-year-old daughter. The reunion came after Slocum thought her car may have been stolen.
It all started when her car was towed in Southie while she was out to dinner with her boyfriend during the snow ban this past weekend. But when she tried to track her car down, no one seemed to know were it was.
"So I called State Police and he gave me a list of tow companies to call and he also gave me a phone number for the city, just in case the city police, and I called everyone and nobody said they had the car," she said.
So Slocum called State Police again, who then told her that her car was at a towing lot in Dorchester. However, when she called that lot, they said they didn't have her car.
"And they walked the lot multiple times, they checked their database they said there's no way the car is here, something is mistaken," she said. "I called the State Police back and he said 'their paperwork is messed up, really it's not our problem' and hung up on me and I didn't know what to do at that point and I had a friend recommend that I call you guys."
And that's how FOX25 stepped in, and worked the phones. And it turns out that Slocum's car wasn't in Dorchester, but at a lot in Quincy, which was quite a trek for the single mom who lives in Salem.
State Police apologized in a statement Tuesday night, saying once FOX25 brought the error to their attention, they "looked into the problem, realized our mistake, located the vehicle, and notified the car's owner of the correct tow yard."
They went on to apologize to the owner. Unfortunately, that wasn't the only mistake that delayed Slocum getting her car back, which FOX25 learned when on the phone with the owner of the tow company.
"I guess it's a fault of everyone involved because we, I think, we wrote it down as a Saab and not as a Subaru," he said.
He went on to say that they take responsibility for the mistake as well, and says, "We're just human, we try our best."
To make-up for Slocum's major inconvenience, FOX25 was even able to even negotiate a discount with the towing company to save her some cash.
"Honestly, I think if I hadn't called you guys, I would still have no idea where my car was," she said.