Woman suffers medical emergency on hot Red Line train Monday

Woman suffers medical emergency on hot Red Line train Monday

QUINCY, Mass. — In the heat of the summer, a hot Red Line train likely proved too much for one passenger. Emergency responders boarded the train at North Quincy Monday morning to treat a woman, who passengers say nearly passed out.

"They ended up having that medical emergency and had to take out that woman," said James Hebert, a Red Line passenger.

Many passengers thought the air conditioning was not working but the MBTA told Boston 25 News in a statement:

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As a train was departing North Quincy Station around 9:10 a.m., it was reported that the emergency brake was pulled by a customer…the train was backed back into the station, and the ill customer was immediately met by emergency personnel to assist.

Passengers say the train was shut down and then began heating up.

"A woman ended up almost fainting there, almost suffered a heat stroke because they ended up turning off the train for whatever reason due to the technical issue they were having," Hebert said.

The incident also delayed inbound service and made riders hot under the collar.

"I was running late," Hebert said. "Everyone was running late because of this train delay. It was backed up all the way to Braintree station."

After a month of delays following the Red Line derailment in June, many passengers say slow service is now the new normal.

"It's really bad," Fiona McDonald said. "I'm late every day for work."