25 Investigates: T commuter says door on moving train ‘kept opening’

Days after derailment, rider describes more trouble on the Red Line

BOSTON — After riding the T regularly for over a decade, Amanda Annis thought she had seen it all. But what she saw on her Thursday morning commute to work left her angry and concerned.

“In the car behind me the door started to open and a gentleman tried to keep it closed. But after he left I noticed the door kept opening,” the Quincy resident old 25 Investigates.

Annis says the door between the car she was in and the one behind swung open several times while the train was moving.

“I did tell the conductor and he was like ‘Oh geez,’” a frustrated Annis said, adding that luckily passengers were not harmed. “This is just evidence of a failed system.”

25 Investigates asked the MBTA about the door problem and how it would address it.

In an email, a spokesman blamed the problem on the aging Red Line fleet and said the agency is in the process of buying news state-of-the-art cars. Part of the email reads:

“All train doors are checked prior to the start of service each morning. As soon as the MBTA control center was notified of the open door in the rear of the car, a Red Line official was quickly dispatched to secure the door. ….While the procurement process advances, the MBTA will continue to perform regular and preventative maintenance on the existing fleet.”

[ Train operator placed on leave after Green Line trains collide, injuring 25 people ]

This latest Red Line incident comes on the heels of a derailment on Tuesday and a malfunction of an escalator on the Back Bay T stop over the weekend, which injured nine people.

In July, two Green Line trolleys collided, injuring two dozen people. The conductor in that crash now faces criminal negligence charges.

On Wednesday, Boston 25 News asked Baker about the latest incidents and the T’s safety.

“The T is safe and every day thousands and thousand of people rely on it to get to where they’re going, and it works,” he said.

But for Annis, the status quo is simply not enough and is demanding action.

“It’s just one thing after another, at least once a year a train derails,” she said.

She said it’s time to the state to take the public’s safety more seriously and fix the aging system.

“The MBTA needs to stop running old equipment,” she said. “The elected officials and the administration of the MBTA owe the ridership a huge responsibility and an explanation.”

MORE>>MBTA working to ‘end employment’ of Green Line trolley driver involved in Comm Ave crash

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